4 Updates Failed, 800B0100, 80073712, 8024200D (Win 7 x64, Acer factory install)

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overand

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Sep 28, 2014
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Hey folks - this is a pretty-darned-close to factory Windows 7 X64 SP1 Pro system. (Acer TravelMate P645-MG-7653). (The good news is I imaged the drive when I first got the system, so if I *have* to I can restore to factory).

A number of Windows Updates have installed correctly, but I've gotten stuck on several (KB2871997, KB2892074, KB2982378).

Prior steps:

sfc /scannow - no errors
Ran the system update readiness check tool - found errors, fixed some, not others. (Windows Update error 0x8007000D(and a timestamp), Cryptographic service components are not registered)
Deleted the software distribution folder
(A few other things, MS fixits for update issues, etc).

Normally, this is the point where I'd reinstall, but given it's a laptop with some technologies i'm not very familiar with (Switchable radeon/intel graphics) and some installed tools I can't get an installer for, so I'm trying to fix it.


Here's the SFCFix output:

Code:
SFCFix version 2.4.1.0 by niemiro.
Start time: 2014-09-28 19:05:57.959
Not using a script file.

-- snip whitespace--

AutoAnalysis::
WARNING: Manifest damage on component "x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.1.7601.22736_none_605ba822690a48d0". See CBS logfile for more details.

--snip whitespace--

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     1
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          75
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.

-- snip whitespace --

Successfully processed all directives.
SFCFix version 2.4.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-09-28 19:10:35.686
----------------------EOF-----------------------

CBS File (14 MB) Dropbox Link: https://www.dropbox.com/s/rufij6mp8rx2gv7/CBS-overand-1.zip?dl=0
 
OK - I made some progress! I used the update readyness tool again, with the .MUM files from the Microsoft Updates Catalog in the c:\Windows\CheckSUR\packages folder, and got through *some* updates.

Now, however, what I have seems *weird.*

It seems that there are a number of 8.3 (short files names rather than the modern Long File Names) .MUM and .CAT files in c:\Windows\servicing\packages. They're all, in fact, referenced below.

I have NO idea why those are there - but I'm certainly wary of removing them without anyone telling me that's what I should do.



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-09-28 23:38


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\PA1A4B~1.MUM Expected file name Package_53_for_KB2791765~31bf3856ad364e35~amd64~~6.1.1.2.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\PA1A4B~1.cat
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\PA2771~1.MUM Expected file name Package_56_for_KB2868725~31bf3856ad364e35~amd64~~6.1.1.1.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\PA2771~1.cat
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\PA543D~1.MUM Expected file name Package_54_for_KB2492386~31bf3856ad364e35~amd64~~6.1.1.0.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\PA543D~1.cat
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\PA6730~1.MUM Expected file name Package_110_for_KB2570791~31bf3856ad364e35~amd64~~6.1.1.1.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\PA6730~1.cat
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\PA89EF~1.MUM Expected file name Package_53_for_KB2762895~31bf3856ad364e35~amd64~~6.1.1.0.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\PA89EF~1.cat


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 267
Found 10 errors
CBS MUM Corrupt Total count: 5
CBS Catalog Missing Total count: 5


Unavailable repair files:
servicing\packages\PA1A4B~1.mum
servicing\packages\PA1A4B~1.mum
servicing\packages\PA2771~1.mum
servicing\packages\PA2771~1.mum
servicing\packages\PA543D~1.mum
servicing\packages\PA543D~1.mum
servicing\packages\PA6730~1.mum
servicing\packages\PA6730~1.mum
servicing\packages\PA89EF~1.mum
servicing\packages\PA89EF~1.mum
servicing\packages\PA1A4B~1.cat
servicing\packages\PA1A4B~1.cat
servicing\packages\PA2771~1.cat
servicing\packages\PA2771~1.cat
servicing\packages\PA543D~1.cat
servicing\packages\PA543D~1.cat
servicing\packages\PA6730~1.cat
servicing\packages\PA6730~1.cat
servicing\packages\PA89EF~1.cat
servicing\packages\PA89EF~1.cat
 
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